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Mahina Hawaii

Frequently Asked Questions

Pre-Adventure Information

What is the company’s mission?

At Mahina Hawaii, our mission is to connect people with nature in an unforgettable way. We strive to make your experience with us as memorable and enjoyable as possible by providing exceptional customer service, knowledgeable guides, and an array of exciting activities in some of the most breathtaking places on earth.

What tours are offered?

Mahina Hawaii offers a variety of tour options to explore the beautiful islands of Hawaii. You can choose from popular activities like snorkeling, kayaking, hiking, and stand-up paddleboarding. You can also choose from a Full-Day Adventure Hawaii Retreat or a Half-Day Surf And Turf Adventure Tour. There is something for everyone at Mahina Hawaii – so take a look around and find the perfect tour for you!

What is included in a Full-Day Adventure Hawaii Retreat?

A Full-Day Adventure Hawaii Retreat lasts approximately 8 hours (10 a.m. – 6 p.m.). You can choose from various activities, including surfing and/or paddleboarding, hiking, snorkeling, scenic tours, nature photoshoots, and enjoying the day to the fullest! We also provide transportation to and from your lodging for all activities, healthy snacks and water, and we will stop for lunch at a restaurant of your choosing.

What is included in a Half-Day Surf And Turf Adventure Tour?

A Half-Day Surf And Turf Adventure Tour lasts approximately 4 hours, starting at 9 a.m. You can choose to surf or paddleboard, and then pair it with a beautiful hike to end the day. We also provide healthy snacks and water for your enjoyment.

What are the payment options?

We accept all major credit and debit cards as well as GooglePay. For more information regarding accepted payment methods please contact us directly by emailing us at [email protected] or call us at: (808) 681-2258.

What should I do if I need to cancel?

Customers will receive a full refund if canceling with 7 days’ notice, a 50 percent refund for cancellations given between 7 days and 24 hours before the tour, and no refund within 24 hours. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.